Terms & Conditions

Terms & Conditions



1.1 “We” are Muskaan Estates ltd (Reg No: 6007241) and our address is 111 Rathbone Road, Smethwick, Birmingham, B67 5JE, West Midlands, UK. We can also be contacted at info@muskaanestates.co.uk.

 1.2 These terms and conditions are deemed to include our privacy policy and are collectively known as “these Terms”.
 1.3 When you use this Site, you agree to be bound by these terms and conditions. If you do not agree to be bound by these Terms, you may not use this Site.
 1.4 Certain uses of this Site are prohibited and amount to a misuse of our systems and the Site
 1.5 You may print and keep a copy of these Terms. They are a legal agreement between us and can only be modified with our consent. We may change these Terms at our discretion by changing them on the Site. The then current version of these Terms will apply whenever you use this Site.


2.1 The copyright and all other intellectual property rights in this Site including all database rights, service marks, trading name, text, graphics, code, files and links belong to Muskaan Estates ltd. Subject to clause 3, you may download material from this Site for the sole purpose of using this Site. However, you must not copy, any material or information on or downloaded from this Site without our prior written consent.
2.2 Without limitation to clause 2.1, the device with Muskaan estates Ltd. is our registered trademark. You may not use or copy it without our prior written consent.
2.3 The details of the properties available on this Site are provided to us by our affiliated estate agents for your information only. We cannot verify these details and therefore make no warranties or representations as to their accuracy or completeness. If you rely on these details, you do so at your own risk.
3.1 You accept that you are solely responsible for ensuring that your computer system meets all relevant technical specification necessary to use this Site and that your computer system is compatible with this Site.

3.2 You must not misuse our system or this Site. In particular, you must not hack into, circumvent security or otherwise disrupt the operation of our system and this Site, or attempt to carry out any of the foregoing.

3.3 You must not use or attempt to use any automated program (including, without limitation, any spider or other web crawler) to access our system or this Site, or to search, display or obtain links to any part of this Site, other than the home page at www.muskaanestates.co.uk, unless the automated program identifies itself uniquely in the User Agent field and is fully compliant with the Robots Exclusion Protocol (a “Permitted Program”). Any such use or attempted use of an automated program (other than a Permitted Program) shall be a misuse of our system and this Site.Obtaining access to any part of our system or this Site by means of any such automated programs (other than a Permitted Program) is strictly unauthorized.

 3.4 You must not include links to this Site in any other website without our prior written consent.


4.1 To receive detail information, you must submit a completed registration form to us. At our discretion, we may refuse your application for registration. If we accept your application for registration, we will confirm this by sending you an email containing your account ID.
4.2 Each registration is for a single user only. You may not share your username and password with any other person or with multiple users on a network.
4.3 You undertake that all information provided by you for the purposes of registering with us is accurate and complete.
4.4 You accept sole responsibility for all use of and for keeping secret any account ID and password that may have been given to you or chosen by you for use on this Site. You will notify us immediately of any unauthorized use of them or any other breach of security of this Site of which you become aware.


5.1 We reserve the right to bar users from this Site, on a permanent or temporary basis at our sole discretion. Any such user shall be notified and must not then attempt to use this Site under any other name or through any other user.


6.1 Whilst we endeavor to ensure that any material available for downloading from this Site is not contaminated in any way, we do not warrant that such material will be free from infection, viruses and/or similar code.
6.2 Due to the nature of software and the internet, we do not warrant that your access to, or the running of, this Site will be uninterrupted or error free. We shall not be liable if we cannot process your details due to circumstances beyond our reasonable control.
6.3 The information provided on this Site is for general interest only and does not constitute specific advice. Whilst we endeavor to ensure that the information on the Site is accurate, complete and up-to-date we make no warranties or representations that this is the case.
6.4 We make no warranty or guarantee that the Site or information available over it complies with laws other than those of England.


7.1 You can pay for rent, property management and other general services online using you paypal account or credit or debit card. Once the payment is processed it can not be changed or canceled and is debited from the account instantly.

7.2 A small service charge apply to all payments made online. The service charge varies from two to three percent depending on the amount.


8.1 English law shall apply to these Terms. You irrevocably agree that the courts of England will have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and for those purposes irrevocably submit all disputes to the exclusive jurisdiction of the English courts.


 9.1 We operate a system to ensure that all customer feedback is dealt with fairly and consistently, and is properly recorded. We welcome any suggestions that you make about how we may improve our service. Please write to us at, 111 Rathbone Road, Smethwick, Birmingham, B67 5JE, West Midlands, and UK or e-mail us at info@muskaanestates.co.uk. We aim to acknowledge all customer feedback.